NexGenVA Documentation

Getting Started with NexGenVA AI

Welcome to NexGenVA AI! This guide walks you through the initial setup process to start automating your business with our AI-powered voice assistant.

Step 1: Sign Up

Visit the contact page and fill out the form to schedule a demo. You'll receive access to the NexGenVA dashboard.

Step 2: Configure Your Account

Log in to the dashboard and follow the onboarding wizard to set up your business profile, including industry, contact details, and preferences.

# Example API call to initialize account
curl -X POST https://api.nexgenva.ai/v1/setup \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -d '{"business_name": "Your Business", "industry": "real_estate"}'
                        

Step 3: Test Your First Call

Use the dashboard to initiate a test call. Ensure your phone system is connected (e.g., via Twilio or RingCentral).

Integrating NexGenVA with Your Tools

NexGenVA AI integrates with popular CRMs, calendars, and communication platforms to streamline your workflow.

Supported Integrations

Connect NexGenVA with tools like:

• HubSpot: Sync leads and contacts.
• Google Calendar: Schedule appointments automatically.
• Slack: Receive real-time notifications.

Setting Up HubSpot Integration

In the NexGenVA dashboard, navigate to Settings > Integrations > HubSpot, and enter your API key.

# Example HubSpot API key setup
{
  "api_key": "your-hubspot-api-key",
  "sync_fields": ["name", "email", "phone"]
}
                        

Customizing NexGenVA AI

Tailor the AI's voice, scripts, and behavior to match your brand and customer needs.

Voice Customization

Choose from a variety of voice profiles in the dashboard under Settings > Voice. Adjust tone, speed, and accent.

Script Customization

Create custom call scripts using the script editor. Example:

# Sample script
{
  "greeting": "Hello, this is NexGenVA calling on behalf of [Your Business].",
  "qualification": ["What is your primary business goal?", "Are you interested in a demo?"]
}
                        

Troubleshooting Common Issues

Encountering issues? Here are solutions to common problems.

Calls Not Connecting

Ensure your phone system is properly configured. Check API credentials and network status.

Form Submission Errors

If the contact form fails, verify your internet connection and try again. Contact [email protected] for assistance.